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Privacy Policy 

General Provisions

This Privacy Policy explains how we collect, use, store, and protect the personal data of users in accordance with:

 • The Law of Ukraine “On Personal Data Protection”

 • GDPR (General Data Protection Regulation, EU)

 • International privacy and e-commerce standards.

By using our website, you agree to the terms of this Policy.

Data We Collect

Data provided by users

 We may collect the following information:

 • First and last name

 • Phone number

 • Email address

 • Shipping address

 • Payment details (processed through payment services; we do not store card data)

 • Customer support messages

 

Data collected automatically

 • IP address

 • Browser and device information

 • Cookies

 • Usage data and behavior on the website

 • Traffic sources (UTM tags, advertisements)

Purpose of Data Processing

We process your data for the following purposes, as permitted by Ukrainian law and GDPR:

 • Order processing and shipping

 • Customer communication

 • Payment processing

 • Improving website performance

 • Analytics (Google Analytics, Meta Pixel, etc.)

 • Personalized advertising (with consent)

 • Compliance with legal obligations

 • Security and fraud prevention

 

GDPR legal bases for processing include:

 • Contract performance (order processing)

 • Consent (marketing emails, non-essential cookies)

 • Legitimate interest (analytics, service improvement, security)

 • Legal obligations

Cookies and Tracking Technologies

We use cookies to:

 • Analyze website performance

 • Store user preferences

 • Personalize product display and advertising

 

You may disable cookies in your browser settings.

For EU visitors, a cookie consent banner is provided.

Sharing Personal Data with Third Parties

We may share your data with:

 • Delivery services (Nova Poshta, Ukrposhta, international couriers)

 • Payment processors (LiqPay, WayforPay, Stripe, PayPal, etc.)

 • Service providers (hosting, CRM systems, marketing tools)

 • Analytics platforms (Google Analytics, Meta, TikTok Pixel)

 

We do NOT sell personal data to third parties.

 

Transfers outside the EU are performed according to GDPR Standard Contractual Clauses (SCCs).

Your Rights (under Ukrainian law and GDPR)

You have the right to:

 • Access your personal data

 • Correct or update personal data

 • Request deletion (“right to be forgotten”)

 • Restrict processing

 • Withdraw consent

 • Data portability (GDPR)

 • File a complaint with a supervisory authority

 

To exercise these rights, please contact us:

Email: pahomi.san@gmail.com

Data Retention

We retain personal data:

 • Only for as long as necessary to fulfill the purposes described above

 • According to legal requirements of Ukraine and the EU

 • Until consent is withdrawn (for marketing purposes)

Data Security

We apply technical and organizational measures to protect data, including:

 • SSL encryption

 • Access control and authentication

 • Protection against unauthorized access

 • Regular security audits

International Data Transfers

Personal data may be stored or processed on servers located outside your country if necessary for service operations (e.g., European or US hosting providers).

We ensure compliance with GDPR requirements for secure data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page.

Contact Information

If you have any questions, please contact us:

 

Email: pahomi.san@gmail.com

Phone: -380 95 630 97 15

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